Return, Refund & Cancellation Policy

Return, Refund & Cancellation Policy

Effective Date: July 1, 2026

At Sigma Industries, customer satisfaction is important to us.

Returns

Returns are accepted only in the following cases:

  • Wrong product supplied.
  • Product damaged during transit.
  • Manufacturing defect.

Return requests must be made within 7 days of product delivery.

Refunds

After inspection and approval, refunds will be processed to the original payment method within 7–10 business days.

Non-Returnable Products

Returns will not be accepted for:

  • Opened or used products.
  • Products damaged due to improper handling or storage.
  • Customized or made-to-order products.
  • Products purchased under special clearance offers.

Cancellation

Orders can be cancelled before dispatch only.

Once the order has been shipped, cancellation is not possible.

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